• VCs Coming Thick and Fast – Box the Latest to Benefit

     

    News releasing right now that Box.net (more on them here) has just secured a $15million C round. Led by Scale Venture Partners and with previous box investors Draper Fisher Jurvetson and US Venture Partners both taking a share of…

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  • Cloud Computing Outside the US

     
    Photo Credit: Wordpress.orgInformation Week has an article that talks about the difference between the US and European Cloud Computing markets. The article points out to some numbers given by The 451 Group’s William Fellows 
    The 451 Group’s William Fellows in a “Cloud Outlook 2010” Webcast, says that 57% of spending on cloud computing is done in the U.S., 31% in Europe and 12% in Asia. But when it comes to the adoption of infrastructure as a service, the way to leap the furthest into cloud computing by using Amazon’s EC2 or Rackspace, 93% of that spending is done in the U.S., 6% in Europe and 1% in Asia.
    In fact, this matches with the kind of numbers I am getting while talking to vendors from around the world. Couple of months back, I spoke with Christoph Streit, CTO of Scale Up Technologies, on the same topic. He told me that the European market is tough and they are lagging behind US by at least one year.
    I asked them about the European cloud market and what kind of traction they are seeing in the market. Christoph told me that they are finding it difficult to convince customers to move their assets to cloud. He told me that they have to put considerable efforts to educate customers about the benefits of cloud computing. In his opinion, European market is lagging behind US market by at least a year on cloud adoption.
    In fact, Christoph even told me that they are spending valuable time and resources educating the customers about cloud computing than actually selling it to them. I have spoken to couple of other European vendors and analysts since then and they all share the same opinion about a difficult terrain in Europe. The lack of understanding about the benefits of cloud computing along with a difficult terrain in terms of privacy laws makes cloud computing a tough sell in the market. However, it is possible to overcome the difficulty associated with their privacy laws with the help of an open federated cloud computing ecosystem. Regional players like Scale Up Technologies are playing a crucial role in bridging this gap.
    The lack of enthusiasm for cloud computing beyond US is not restricted to Europe alone. As noted by the 451 Group Analyst, Asia is far behind even Europe in terms of cloud computing spending. I am a partner in a Cloud Consultancy firm in India and we are observing the same trend there too. It is tough to convince the businesses about the benefits of cloud computing. Probably it is cultural but they are reluctant to give up their existing infrastructure and move to clouds. There is a long way to go before cloud computing can gain steam in countries like India and other parts of Asia. However, we are hearing from IBM that Chinese government is showing some interest in setting up cloud infrastructure for the consumption of their local governments.
    I asked our own Ben Kepes about the status of Cloud Computing in Australia and New Zealand. Since he has been travelling a lot to different parts of Australia and New Zealand running Cloudcamps and talking to both users and vendors, I thought he can give some insight into the trends there. According to Ben, the cloud adoption is very low but some of their big traditional vendors are starting to roll out IaaS offerings. He said he has seen some big companies adopting Google Apps but it is not a widespread trend. He attributes the lack of enthusiasm to poor internet connectivity in that area and the enterprise concerns about cloud security.
    In short, cloud computing is a more local trend and we have a long way to go before it becomes an universal phenomena. This also highlights the tremendous opportunities available for more and more players from these countries. As I have always said, we will have an open federated cloud ecosystem in this world and not a handful of monopoly players like some pundits predict. What do you think? I would love to hear from users and vendors in different parts of the world. Please feel free to jump in if you have any comments.
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  • OneLogin – Single Sign On for the Enterprise

     

    After my recent post about LastPass,  Thomas Pedersen, a Zendesk alumnus and founder of SaaS password management tool OneLogin flicked me an email with an invitation to try out their product. OneLogin works via a browser extension which effectively pastes the credentials into your application and logs you in. OneLogin supports all major browsers – IE, Chrome, Firefox and Safari.onelogin

    Using OneLogin is simple – you click on the extension, and you’re presented with a dashboard displaying all the applications you have access to. From there you simply click on the particular app you want and it logs you straight in. For even higher level protection, you can use two factor authentication with a yubikey. And, unsurprisingly considering it’s enterprise focus, OneLogin supports Active Directory and LDAP

    apps OneLogin supports a huge number of apps – and more are being added all the time based on customer demand.

    For organizations that use a number of SaaS apps, OneLogin gives administrators the ability to centrally manage application access for their users.

    Of course OneLogin can only be used (out of the box) with the applications it’s currently integrated with, I put this to Pedersen, suggesting that tools like LastPass would lessen the broad appeal of OneLogin. His response:

    LastPass (saw your post by the way) is definitely consumer and doesn’t address many of the issues we do. The big difference is that OneLogin deals with apps as structured entities that have logical properties (such does this app support SAML? Does this app support OpenID? Do we require an extra auth step for this app?), while LastPass is still just a form-filler.

    I went on to suggest that the recently announced Google Apps Marketplace, with it’s out of the box SSO offering, would also eat into OneLogin’s addressable market. Again Pedersen countered with an argument saying:

    I think it’s natural to conclude as you did, but I don’t think SSO is really Google‘s focus. It’s just something that makes their marketplace work better… there are many apps that will never be on Google’s marketplace and we provide functionality that they don’t. Many of our customers use 15-25 different apps, most of which will never be there.

    Pedersen went on to name a slew of use-cases that Google’s Marketplace approach would not work for:

    • Multiple logins to the same app (we have customers with multiple different logins per app)
    • Shared logins (for FedEx, GoToMeeting, Twitter etc)
    • Active Directory integration
    • Integration with in-house, behind-the-firewall apps
    • Two-factor authentication
    • SAML

    Anyway – as a service OneLogin works fine. For my own use LastPass suits me fine but remember that I’m not an enterprise user – those working with large numbers of users that need lots of apps provisioned at once, and attracted to a central application dashboard would do well to give OneLogin a look over – the fact that it can be used with on-premise applications really plays into the hands of it becoming a powerful complete application management offering.

     Update – Scott McMullan from Google contact me to clarify that:

    Marketplace apps that SSO to Google Apps using OpenID DO work in the following scenarios:
    1) company is using LDAP/Active Directory (this is because Google Apps supports SAML integration in to these dirs, which the Marketplace apps then “pick up for free”)

    2) SAML (see above) 

     

     

     

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  • Under the Radar – Infrastructure, Monitoring And More

     

    Under The Radar, a series of conferences organized by Dealmaker Media, is a platform for startups to launch themselves in front of some of the top minds in industry is organizing their cloud event on April 16th, 2010 with a focus on Commercializing the Cloud, highlighting the fact that Cloud Computing has moved from the hype phase to increasing enterprise adoption. As a media partner, we have been talking about this event for sometime now. Zoli wrote a post introducing this year’s event on April 16th, 2010. Last week, I wrote a post highlighting some of the participating companies who are either cloud brokers or offer technologies that could help cloud brokers. In this post, I will highlight some other participants in the infrastructure and monitoring space and end the post with an option for a special $200 discount. The choice of the companies below are made randomly with no specific preference.

    • Aprigo: Aprigo offers an interesting data management solutions that could help the customers meet the compliance requirements. One one hand, their solution offers a great protection against data breaches, governance, etc. and, on the other hand, it helps the users with powerful visualizations of their unstructured data and optimization of data storage. They offer a free version and a pro version with the paid version offering more capabilities than the free plan. Aprigo is the only suite of data management apps that provides a holistic view of your company’s data without breaking the bank.
    • Cloudant: Cloudant is an interesting company among all the participants. The reason they came under my radar is because, like me, the founders of the company are also ex-physicists. They were part of the MIT team working on the Large Hadron Collider and their frustrations with the lack of tools to handle petabytes of data from LHC lead to this company. In short, Cloudant is CouchDB in the cloud. Thus Y-Combinator startup offers redundant and scalable storage across multiple clouds and expose their service as a RESTful JSON API. They have a free plan with 1 GB of space and it is currently in beta. I suppose they have plans for more products in the future.
    • Cloudshare: Cloudshare came under my radar couple of months back when I was doing some research on one of their competitors. I had a chance to speak to them about their product and they do have an interesting enterprise solution where one can share an entire IT environment just like how we share files or documents. Their software makes it super easy to mimic an IT infrastructure to give a demo or training. Vendors like VMware, Cisco, SAP and others have already adopted Cloudshare’s product to extend their virtual infrastructure to the cloud.

    There are many other interesting companies in the mix and you should check out their schedule for the complete list of participating companies and their grad circle. If their schedule excites you, then you should register for the event using the special $200 discount for out readers by visiting this link.

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  • Google and Resellers? – How Happy is the Relationship?

     

    Recently Google announced a new tool that would allow users to migrate email, contacts and calendar data from on-premise and hosted Microsoft Exchange to Google Apps. The tool would specifically:

    • Perform a centrally managed bulk migration of users
    • Selectively migrate email, calendar or contacts (or any combination thereof)
    • Migrate in phases for very large migrations

    Sounds great huh? Self service, a degree of automation and easing the on-ramp for adoption. But I wonder…

    You see Google, the company that always prided itself on a direct to consumer channel strategy, has in recent months embarked on a strong reseller program – understanding that, at least when selling into larger enterprise, there is simply no avoiding customers preference for a local VAR, and near unanimous need for a services offering on top of the software itself.

    Resellers have been a little nervous, at least in part due to doubts about Google’s commitment to them as a channel – after all when you’re used to great revenue from implementing an on-premise solution, the more paltry sums involved in a cloud product look decidedly shabby. It struck me that already nervous resellers would be even more nervous with this move by Google, a move that – at least to a certain extent – would see Google eat their own reseller’s lunch.

    I put this to Scott McMullan, Google Apps lead within the Googleplex for his take on this. Unsurprisingly he dismissed my contention directly, saying that:

    This gives both customers and VARs a reliable (and free) tool to move bits from one system to another.  Our VARs want this — they sell services around the use of this tool.

    What better way to test my contention than to ask the resellers themselves. I spoke to Stuart Maxwell from Amanzi, a small IT shop, as well as Dave Livesey from Wave Adept (who specialize almost exclusively in Google apps implementations). I asked them:

    me1 

    Their replies were interesting:

    stu1

    wa1

    wa2

    Now a cynic would say that this is a case of self-interest with these particular VARs keen to publicly be seen to support Google – but knowing these two particular businesses personally, that’s almost definitely not the case. Looks like this is much more a case of Google providing a useful tool that its VARs can put to good use…

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  • Do You Sell Multi Year Contracts?

     

    Photo Credit: Pandell.comOne of the key selling point of SaaS is the pay as you go model. In fact, some people even consider this to be part of the very definition of cloud computing. Yesterday, Phil Wainewright wrote a post about SaaS vendors selling multi-year contracts. He quotes a talk given by CEO of Workbooks.com, John Cheney, at the EuroCloud UK meeting where Mr. Cheney talks about the advantages of selling such multi-year contracts to the customers.

    He argued that the high startup costs of operating and growing an as-a-service business generate such a huge funding requirement that you have no choice but to sell one-, two- and three-year contracts to get cash in the business. Booking long contracts doesn’t increase the bottom line — the revenue can only be recognised as it is incurred — but getting the upfront payments in the bank certainly boosts the cash balance.

    This is not a new argument per se. Salesforce.com took the same approach when they were faced with crunch after the dot com bust. In fact, we can even attribute the longevity of Salesforce.com to this move to selling multi-year contracts (Read Marc Benioff’s book Behind The Cloud for more information on this strategy by Salesforce). In fact, I also share Phil Wainewright discomfort towards this approach but I also how this could help a SaaS startup plough through the marketplace with limited access to cash.

    I am not religious on the pricing model as such. However, i feel that a customer, at least in the initial stages, will be empowered if they stick to the pay as you go model. Once they are convinced about the service and reliability of the vendor, they could go for a long term contract. I am pretty convinced on the right path from the buyer point of view. However, I would like to hear from the SaaS vendor side. If you are a SaaS vendor, I would request you to take the following poll. I would also appreciate if you can offer your thoughts on the topic in the comments below.

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  • T Shirt Friday #37 – Appirio #3

     

    appirio1v2Everyone knows that professional conference goers like myself attend events not to listen to presentations, not to network but to collect schwag. Over the past couple of years I’ve done fairly well collecting tech t-shirts and I decided to create a weekly series critiquing tech companies t-shirt offerings in the expectation that a company with a great t-shirt is a prime candidate to have a great product also. Click here to see the series.

    Appirio1  If you’d like your t-shirt reviewed, flick me an email to arrange Appirio backthings. The judges decision is, of course, final and very little correspondence will be entered into (perhaps).

    Last in this series of Appirio t shirts is this nice little number. For a cloud evangelist such as myself it’s hard to resist something that claims ones allegiance on one’s chest. True it’s black which is a non-starter in my books, and true it’s made by near-slaves, but nonetheless it’s a nice design

    Hot

    • I like the motto – telling it like it is!
    • The Appirio logo is pretty classy

    Not

    • The slaves, the pollution and the social inequity caused by its production
    • I don’t like black
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  • Making Money In Open Source: Does It Matter?

     

    Yesterday, I attended the GigaOm bunker series on Open Source and Cloud Computing. The event had two panels, one featuring Larry Augustin of SugarCRM and Jim Zemlin of Linux Foundation and the other with Joe Tobolsk, Rich Wolski, Shelton Shugar and Tom Hughes Croucher. There were some interesting discussions on both panels and an overall agreement that open source is beneficial for cloud computing (in the words of some of the participants, the single most reason for the very success of cloud computing). But there was one question that turned out to be controversial and it is about who makes money from Open Source. Derrick Harris from Giga Om Pro offers a good coverage of this question and the ensuing discussion in this post. During the event, I had fun observing the debate and I thought I will offer my views here.

    Roughly, the participants in the discussion can be split into three camps. On one side, there were those who went gaga over how open source is successfully making money and, on the other end, there were skeptics who were wondering why Open Source is not making big bucks like their proprietary counterparts. In between these two camps were the so called “moderates” who argued that open source need not make big money but they enable others, like Web 2.0 vendors and the current day cloud vendors, make big bucks. They even showed the example of how open source is single handedly keeping Wall Street running and, thereby, helping some people make really big bucks.

    My thoughts about Open Source making big money are summarized below

    • The biggest mistake made by most of the participants in the room is to view Open Source as a business model. This is not something new. Ever since Open Source started gaining traction in the business world, various players involved in the game tend to view Open Source as a business model. In 2007, in response to a debate between various pundits on the true nature of Open Source, I had argued that Open Source is not a business model but a philosophical platform on top of which various business models play the game. In that blog post, I had compared Open Source to basic science and I would love to dig a bit more on this comparison here. If you tend to view basic science as a business model (many people in the industry tend to see everything using the lens of monetization and, even in a capitalistic country like US, it is not necessary), you will realize that it is one of the biggest money losing endeavor in this world. However, basic science is the single reason why we, as a society, have advanced to what we are today, including in the area of commerce. Basic science didn’t make money but it enabled the society to progress through innovation and allowed businesses to make money by productizing the results of basic science research. Essentially, basic science acted as a platform acting as an enabler of innovations and led to various business models based on these innovations. I see Open Source in a similar vain. Open Source is a platform that enables innovation by sharing of source code and allows some businesses to make money by layering a business model on top of it. Some business models may work and many might just fail depending on whether the business model is compatible with the nature of Open Source. Failure of a particular type of business model does not imply the failure of open source itself. I don’t believe in having a metric to measure everything (do we have a metric to measure happiness yet?). But, if we ever have to have a metric to measure the success of open source, that quantity will be proportional to the amount of innovation it has enabled and independent of the money that was directly made from open source itself. If we grasp this point about the true nature of open source, then Simon Crosby’s comments about the presence of proprietary components in many successful open source products will be hardly surprising. In this world view, having proprietary addons to the open source core is one of the successful business models on top of the Open Source Platform. This is not the only one and there are others including Redhat’s approach. There are many more to come in the future. Business models on top of open source may come and go but the basic philosophy will stay intact for a long time to come.
    • Another mistake, in my view, is about the metric they use in measuring the success. They tend to use the yardstick they use in the proprietary world to measure the success of Open Source. One of the biggest success of Open Source from an economics perspective is the commoditization of software. The proprietary vendors made big money by the exclusivity enjoyed by their products and, in most cases, the lack of viable competition. This offered them the leverage to charge exorbitant prices to their products. The very freedom offered by Open Source breaks the spine of this exclusivity enjoyed by these software vendors. In fact, this freedom opens up an unique opportunity for more than one business to profit from the same software. The inability of vendors to charge sky high prices and the forking of business opportunities by many people will ensure that the idea of big bucks doesn’t enter the Open Source world.
    • This point is more political than technological. The American idea of capitalism measures the success of capitalism in terms of the number of people who won big but my idea of capitalism is not about winning but about creating opportunities for individuals to compete. In my world view, there may not be one single big winner but many winners having their own piece in the marketplace. The comparatively moderate economic success of companies running their business on top of open source platform fits this worldview of mine. Open source empowers businesses of all sizes to compete in an equal footing, with each getting a piece of the pie based on many factors including the availability of some unique features which users found compelling, fanatical support, etc.. This spreading of opportunities ensures that no single business is hugely successful but it creates many successful businesses. Some people in America may call it socialism but it is capitalism for me. Empowering more and more people to compete in the marketplace is capitalism IMHO and open source does it very well.

    Well, these are some of my thoughts on why Open Source is not making big money like their proprietary counterparts. Open Source is a philosophical idea that fosters innovation and enable many business to compete in the marketplace. Like basic science, it may not make big money but it will enable big ideas which, in turn, may make big money. Like any commoditized marketplace, the money is not going to be huge for any single player. It is important for us to understand the true nature of open source. If we understand it correct, we can better utilize this platform to innovate better. If you are a business looking to make big money with software, then open source is not the right path for you. You are better off with proprietary approach. Open source will still survive by the very itch in the hands of users (read companies in the cloud based world).

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  • Groundwork Open Source Getting Ready For Private Clouds

     
    Image representing Groundwork Open Source as d...

    Image via CrunchBase

    Recently I wrote about Groundwork Open Source, an enterprise level network monitoring tool built on top of Nagios. Today I am hearing that they are preparing themselves to target enterprises who are using private clouds. They are pretty close to offering a monitoring solution for Eucalyptus clouds. We all know that Eucalyptus is hot among the enterprises looking to implement cloud like capabilities, also known as private clouds, inside their datacenters. By focusing on Eucalyptus, GWOS is positioning themselves to sell to enterprises taking the Eucalyptus route to private clouds. Since there is not much information available to me at this moment, I couldn’t offer more details but I will post in this space once I hear from them.

    On a related note, GWOS is announcing the release of Ubuntu based Enterprise Quickstart virtual appliance. Similar to their existing offerings, this is also priced right at a $59 per year price point. In fact, an Ubuntu based appliance makes complete sense to me. We are seeing a growth in the use of Ubuntu servers inside the enterprise datacenters. Similarly, Ubuntu servers have huge traction inside Amazon EC2 ecosystem. Even though Redhat has a big marketshare in the Linux server market, Canonical is pushing hard to compete with Redhat. In fact, their prospects improved dramatically when they tightly integrated Eucalyptus in their Ubuntu Enterprise Cloud edition. So, it makes complete sense for GroundWork Open Source to release an Ubuntu based network monitoring appliance.

    Off late, I am focusing more on open source products like GWOS, Eucalyptus, etc.. In fact, I see these open source components as a necessary element for the evolution of an open federated cloud ecosystem. I see the next two years to be crucial for this and products like Eucalyptus, Ubuntu, GWOS, etc. are going to play an important role. Let us wait and see how this space shapes up.

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  • Changing the Game, Inside and Outside of the Box (and The Final Frontier)

     

    Exciting times at box.net headquarters. Yesterday I had a briefing with Aaron Levie, Co-founder and CEO, Michael Smith, Product Manager, Mobile and Sean Lindo, Marketing Communications Manager. That’s a lot of heavyweights for a simple briefing and especially something so apparently subtle as a new mobile app.

    Yes, box.net were demoing their new iPad application and it’s no overstatement to say that it’s an example of the long promised benefit of the combination of both the cloud and mobile computing finally being realized. The application itself does pretty much what one would expect of it – allowing users to access, share and interact with business content stored on Box.net. But at last it does so in a form factor that is really viable – one which realistically works with the use case that Smith gave me, that of an office worker commuting by train and working on collaborative files en route.

    The Box.net crew were quick to acknowledge the visual cues they’d taken from Apple in the design of the iPad application UI, namely the left hand navigation – I’m not so sure about that – kind of reminds me of Windows Explorer to be honest – but either way you can see a nice flow between a view of all of your files and honing in on specific detail within a particular file.

    Box - Updates screen

    The next version of that app (due soon) will even further expand on this cloud/local combination by including the ability to download files from box.net to the iPad and edit them within a third party application. The reverse will also be possible – allowing users to launch the box.net app from within a third party application and then have file uploaded back to the box.net account in the clouds.

    As Aaron Levie said when I spoke to him:

    This application drives home the power and the potential of the cloud and shows the utility of cross device integrations

    It seems we’re reaching a world that, ironically enough, delivers Microsoft’s previous vision of software plus services. Semantics aside – it’s a great thing that’s happening.

    space On another note (what date was it again?), box.net has announced that it’ll be implementing a space computing program including:

    • Interplanetary file redundancy – Geographic redundancy is great, but what happens when a meteor hits Earth and destroys it? Box has that solved with interplanetary redundancy. Your files will be stored on a minimum of 3 planets with at least one in another galaxy, reducing the risk of black holes, alien invasions and yet-undiscovered space things.
    • WarpTravel CDN – To decrease file loading times with our new system, we have implemented a WarpTravel content distribution network using an Alcubierre drive, which serves files to the planet closest to you, at any time.
    • Secure file deletion – Rest assured, when a file is removed from our service, its gone forever. Using our patented black hole algorithm, we ensure your file is sent through a black hole of at least 4 million solar masses.

    As Levie says:

    It became abundantly clear that cloud computing is on its way out when Steve Ballmer announced that Microsoft is ‘all in’, fortunately, Box.net is already light years ahead, pursuing the next great technology frontier with our space computing initiative.

    Live long and prosper…

    boxnik

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