Author Archives: TroyWing

23/07/2008 Posted in Business, Design, IT, SaaS Leave a comment

There is no such thing as "functionally complete"

By TroyWing

I just completed revisions to our Software Development Methodology handbook. It got me thinking about how many times I have written something like this and how its changed over the years. As would be expected from a Software as a Service company, we approach things from an incremental development and

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10/04/2008 Posted in SaaS Leave a comment

SaaS Vendors: Practice what you preach.

By TroyWing

I have been quiet in March, due to my company acquiring new customers. Writing blog posts about specialist topics such as SaaS requires a fair bit of regular reading, which was reduced to a minimum for me. So in lieu of that I am posting on an area which was

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04/03/2008 Posted in SaaS, Web x.0 Leave a comment

Who is using Force.com?

By TroyWing

A number of prominent blogs including Renee Boucher Ferguson, Sinclair Schuller and Bob Warfield this morning wrote about the outcome of an informal straw poll conducted during a panel discussion hosted by Phil Wainewright at the OpSource SaaS summit this week. In a show of hands, Out of 250 ISV’s

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01/03/2008 Posted in SaaS, Web x.0 4 Comments

SaaS Presentation Layers exist out of the browser

By TroyWing

In a recent blog post, SaaS Blogger Phil Wainewright made some excellent points on what defines a SaaS client. Some purists may disagree, but my definition of a SaaS client goes outside of the browser to include a client that runs on the desktop machine so long as it’s still

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12/02/2008 Posted in IT, SaaS, Web x.0 Leave a comment

“Word of Mouse” will drive adoption of SaaS

By TroyWing

Recently, I attended the Small Business Summit hosted in Times Square, New York. The catchphrase of the summit was ‘Technology: Its time to reinvent your business’ The key note speaker was Karen Quintos of Dell Inc, VP of Marketing , Small and Medium Business and in a superb presentation she

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09/02/2008 Posted in Business, IT, SaaS 1 Comment

Software+Services or SaaS, the key word is Service not Software.

By TroyWing

Having read with interest Ben’s previous post on Microsoft’s Software + Services strategy, I feel like adding my 2 cents worth from a slightly different angle. The keyword here is Service, which leads to me to think that Microsoft Office and competing disruptive products are not the best examples of SaaS.  A critical strength of

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The Author

Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. More on Ben

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