Enterprise software, where hopes and dreams go to die. And where new employees are unceremoniously pulled into a new reality—that the tools they use in their day-to-day lives as consumers are a world apart from the tools they’re expected to use in their working lives.

But whereas it used to be a case of employees simply putting up and shutting up, increasingly employees are powerful advocates and potential change-makers—and organizations need to be ready to respond to their needs with tools that aren’t so abysmal to use.

+ Also on Network World: A mobile-first strategy improves employee productivity, study finds +

Of course, the traditional enterprise vendors, such as Oracle and SAP, realize this change is coming and are trying their hardest to deliver more user-friendly interactions. But as Clayton Christensen explained in his seminal book, The innovator’s Dilemma, this isn’t such an easy change to effect.

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Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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