A buddy sent me a link to this post – seems the MS dynamics CRM gang are thinking mashup also and talk about a Facebook/CRM interface where Facebook profiles are populated into your CRM.

Of course it begs some questions about social-centric information appearing in a business-centric context but that question is right to be begged. The future will not involve distinct social and business spaces – rather everything will be coloured in shades of grey. Don’t be in a hurry to create alter-egos people. they might just get found out!

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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