customer service hall of shame

This blog is all about doing a better job of giving your customers the service you need. I like to look at what different organizations do in the way of customer service and from this research, draw insights into what… Read more

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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