An interesting case study this morning on Computerworld detailing the experience of De Bertoli Wines using Google Apps.
- Mid 2007 10 IT staff begin limited pilot
- September 2007 entire quality control department using apps to collaborate internally and with staff at offshore packaging plants
- Today trial expanded 130 users from core business units
Some benefits and concerns;
- Pleased with Google Apps’s collaboration features and says version control
- Impressed with its integrated calendaring capabilities
- Insufficient back-up functionality a barrier to further rollouts
All in all this bodes well for Google apps. Sure they need to increase their SLA and security of data provisions to attract more enterprise customers but the core product functionality seems to be there.
At least for this customer
Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. 