Salesforce had an ill-timed outage recently (particularly painful is that it occurred on the eve of the company’s Dreamforce user conference). While any outage is bad, and this is especially the case for cloud-based solutions which demand connectivity to be operational, it isn’t a case of the sky falling in. So given that the next few weeks will no doubt see a host of vendors jump in and go on the attack suggesting that cloud is a flawed delivery methodology, here’s some clarity around the issues.

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Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.