http://www.diversity.net.nz/more-on-banking-20-please-read-bnz/2007/12/18/ Commentary and Analysis for User-Centered Technology Fri, 10 Feb 2012 03:02:25 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.diversity.net.nz/more-on-banking-20-please-read-bnz/2007/12/18/comment-page-1/#comment-89732 How Not to Do Customer Surveys, a BNZ Fail Wed, 23 Jun 2010 04:02:20 +0000 http://diversity.net.nz/more-on-banking-20-please-read-bnz/2007/12/18/#comment-89732 [...] somewhat shortly “your system is stupid, other banks systems are built to allow this and I’ve posted about this previously. Instead of giving me ulcers explaining what I want, how about you go talk to [...] [...] somewhat shortly “your system is stupid, other banks systems are built to allow this and I’ve posted about this previously. Instead of giving me ulcers explaining what I want, how about you go talk to [...]

]]> http://www.diversity.net.nz/more-on-banking-20-please-read-bnz/2007/12/18/comment-page-1/#comment-905 Security and passwords…. at diversity.net.nz Fri, 18 Jan 2008 17:20:52 +0000 http://diversity.net.nz/more-on-banking-20-please-read-bnz/2007/12/18/#comment-905 [...] combinations) to a global site and then authenticate subsequent sign ons from there. I’ve written about it before in relation to internet banking, but the same applies for all other login [...] [...] combinations) to a global site and then authenticate subsequent sign ons from there. I’ve written about it before in relation to internet banking, but the same applies for all other login [...]

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