ProsperWorks is a San Francisco-based vendor of CRM software. As such it competes with another company you might have heard of, one that is also based in San Francisco, Salesforce. But ProsperWorks has a point of differentiation, it is…

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Oh, the sweet irony. Seven years ago, Microsoft’s then CEO, Steve Ballmer (he of the “iPhone, it’s just a toy” and “I LOVE LOVE LOVE this company infamy) ousted Bob Muglia, then president of the company’s server and tools…

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Storage. Love it or hate it, you can’t do without it. But when I say storage, there are two perspectives around it. The first comes from the basement data center, where storage is about feeds, speeds and disk space.…

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Having had the questionable fortune of following the cloud space ever since… well, ever since Amazon Web Services was just a twinkle in the eye of Werner Vogels, I’ve seen a bunch of things come and go. From the…

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Chris Lynch would seem to have all the answers when it comes to scaling a moderately successful, but somewhat early stage company to achieve its desired outcomes. Just look at his previous gigs: most recently he was a General…

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I first had the pleasure of meeting Professor Terri Griffith around eight years ago when we stumbled across each other in that biggest of global melting-pots, Twitter. Terri is a professor of management at Santa Clara University – a…

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When WalkMe started out, theirs was a simple kind of a proposition: they helped drive software adoption by offering contextual guidance within applications. Instead of having to refer to an instruction manual or some other third-party offering, for example,…

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As I write this, IT admins across the world (but especially in Europe) are looking bleary-eyed as they try and work around a serious outage that Microsoft’s cloud suffered in Northern Europe. According to the Microsoft advisory: A subset…

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Yesterday I was critical of a report that Dr. Owen Rogers, noted cloud economist (yes, there is such a thing) and respected analyst at 451 Research came out with. A synopsis of my views is that Rogers made some…

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Well, this is awkward – after spending years playfully eviscerating 451 Research analyst Owen Rogers, finally, I’m taking him to task “for reals.” Some research he’s just completed, while empirically correct in its findings, is intrinsically flawed in its…

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