Best Practices, editor pick
 

customer-service

Last week we looked at the roll call of the worst customer service offenders, it seemed only right to follow that up this week with a look at some easy to follow tips for those wanting to receive great customer… Read more

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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