Small businesses, formerly unable to enjoy the real benefits that CRM offers, are seemingly now spoilt for choice – there seem to be dozens of companies offering lightweight CRM specifically for SMBs – offerings from Zoho, CapsuleCRM are but…
Jon Ferrera, founder and CEO of Nimble, holds strong memories for me. You see it was Jon I was speaking to when the disastrous Christchurch earthquake struck on February 22nd this year – a story I’ve already recounted on…
One of the multitude of announcements at SuiteWorld last week was the release of a new combined solution for NetSuite customers that integrated Zuora’s subscription and billing offering with NetSuite’s ERP. While the news is a week old already…
A couple of days ago the pundits were closely following the news that salesforce.com had acquired social media monitoring company Radian6. Today it’s a story that is less likely to be covered, but one that is close to my…