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  • HP Updates its Cloud Management Software

    May 13, 2013

    Business
    cloud computing, Converged Cloud, Dell, Gillai, hewlett packard, IT service management, OpenStack, Saar Gillai
     

    Just in case anyone didn’t realize it – the future of IT is one where organizations use a wide variety of different solutions – public and private, and spanning different operating systems and application stacks to deliver the individual…

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  • BMC Acquires VaraLogix, Releases Version 3.0 of CLM

    August 9, 2012

    Business
    Austin Texas, BMC, CLM, DevOps, IBM, IT service management, VaraLogix, VMware
     

    BMC software the IT service management vendor that is arguably best known for producing the Remedy ITSM product, also has an interest in providing a broad set of tools for the management of enterprise’s IT assets – it’s cloud…

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  • Service-now Goes Social

    February 18, 2011

    Business
    Facebook, IT service management, Service Desk (ITSM), service-now, twitter
     

    Service-now is just announcing their Winter 2011 release and, true to the trend du jour, their ITSM offering is chock full of social features. I’ve written about Service-now, a SaaS for enterprise IT management vendor, previously. With this release,…

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  • NTR Brings IT Service Desk to the Enterprise

    October 20, 2010

    Business
    Help desk, Information Technology Infrastructure Library, IT service management, NTRglobal, Service Desk (ITSM), zendesk
     

    I’ve been following service desk solutions for several years now – ever since I wrote the first review of Zendesk published in a mainstream blog (disclosure – the Zendesk folks have gone on to become good friends of mine…

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Papers

The Future of ERP – Moving at the Speed of Change

If we look back a generation, business tended to be static. While it is undeniable that innovation occurred, it tended to at a much slower pace. While Henry Ford’s manufacturing and distribution models certainly marked disruption for the horse and buggy industry, this was a change that took decades.

Channel Strategies for Success in the Cloud Age

Cloud Computing is perhaps one of the biggest shifts in the technology industry in a generation. Alongside the technology shifts involved in Cloud, there is also a significant change in the way technology will be supplied, implemented and delivered going forward. While this shift offers real benefits to consumers in terms of reduced costs and increased agility

About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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