Tag Archives: salesforce

16/11/2011 Posted in Business 2 Comments

The Social Revolution

By Ben Kepes

I generally don’t go in for the hand waving around social for business. While I’m a proponent of social, I like to see proof before I announce the revolution. There’s nothing I hate more than the social media gurus who seem to want to pigeon-hole organizations into standards tools and

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21/10/2011 Posted in Business Leave a comment

Box Raises $81M and Raises the Stakes at the Same Time

By Ben Kepes

Big news last week was the confirmation of a massive new funding round for perennial crowd favorite box.net. For those that didn’t see the news, Box snagged $81M from existing and new investors including salesforce and SAP ventures. While others carried news of the funding, I wanted to spend some

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08/09/2010 Posted in Business Leave a comment

Chatter Goes Mobile – Questions About Adoption Still Remain

By Ben Kepes

Salesforce is announcing in London this morning that Chatter (more here) is available as mobile applications… kind of. In true Marc Benioff fashion, salesforce is pre-announcing a host of mobile apps that will launch between now and early 2011 for iPhone/iPad, BlackBerry and Android devices. Specifically salesforce is advising that:

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20/07/2010 Posted in Business Leave a comment

FreshBooks Integrates with Salesforce. Democratization in Action

By Ben Kepes

This morning FreshBooks, the SaaS invoicing application that boasts hundreds of thousands of customers worldwide, will launch it’s integration with salesforce.com/ Normally another integration from FreshBooks,  company that prides itself on integrating with almost every SaaS player in the marketplace, wouldn’t raise any eyebrows – but this is interesting given

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14/06/2010 Posted in Product reviews Leave a comment

PBWorks Bets on a World Where CRM Meets the Actual Customers

By Ben Kepes
Tweet PBWorks is launching a new version of their product today (see previous coverage of PBWorks here) that is aimed at solving the problem of traditional CRMs being siloed and closed to external customers. In the process they’ve invented yet another three letter acronym – Customer Relationship
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01/10/2008 Posted in Business, IT, PaaS, SaaS, The Cloud Leave a comment

Build the Marketplace and the Stallholders will come

By Ben Kepes

Zoho is launching their application marketplace today. Like other similar offerings, the Zoho location is a place where customers can come and browse different applications, try them out and buy them (or get ‘em for free in some cases). Think of it as iTunes for apps. The difference between Zoho’s

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27/08/2008 Posted in Business, Design, Efficiency, IT, SaaS 1 Comment

Salesforce want to be a force in knowledge management too…

By Ben Kepes

Salesforce started off with CRM – a product that seeks to manage a companies sales processes. Sales processes are just one form of knowledge management so it’s not hard to see the fit with Salesforce’s latest acquisition, InStranet. Instranet sell a tool called Dimensions that has a whole lot of

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08/08/2008 Posted in Business, Design, IT, PaaS, SaaS, Strategy, Web x.0 1 Comment

In-depth with Benioff

By Ben Kepes

A hat tip to Daniel for pointing out that Sarah Lacy got to interview Salesforce CEO Marc Benioff – you ca tell that Sarah was please as punch to have got Benioff, she even dragged out her ladylike dress, the pearls and had her hair done for the day! It’s

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24/06/2008 Posted in PaaS, SaaS Leave a comment

Salesforce and Google integrate some more

By Daniel Fowlie

Since the beginning of the year Salesforce’s Tour de Force event has been touring the world. The Tour de Force events are all about the Force.com platform as a service, leaving Salesforce’s CRM offering for discussion at the Dreamforce conference. Today’s stop on the tour was the home town stop

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21/06/2008 Posted in Business, Design, Efficiency, IT, PaaS, SaaS, Strategy 2 Comments

Benioff on the future…

By Ben Kepes

Robert Scoble interviewed salesforce.com chairman and CEO Marc Benioff in a broad ranging discussion about the future of applications and platforms. It’s an interesting and insightful interview. Key takeouts and themes were; It’s not about the browser, it’s about the network. With a move to mobile and other non PC

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The Author

Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. More on Ben

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