Tag Archives: service level agreements

How much downtime would you put up with from your SaaS app?

By The Unreasonablemen

A cross posting from unreasonablemen.net I’ve said before that SaaS providers need to think more about the space between their datacentres and the end user. I summarised this post by saying.. To my mind a good SaaS provider should be interested in this additional real-estate. It represents a space that

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The Author

Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. More on Ben

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