Tag Archives: twitter

31/01/2012 Posted in Business 1 Comment

Assistly rebrands as Desk.com. Quick Analysis

By Ben Kepes

It was only a few months that salesforce acquired Assistly (more here) but already we see the product relaunching under its new corporate overlords. Rebranded desk.com, the offering has been rebuilt from the ground up including an all new UI, a new HTML5 mobile app and a range of new

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05/12/2011 Posted in Business Leave a comment

Mesagraph Launches Search and Discovery Platform–And Plays Buzzword Bingo

By Ben Kepes

I’ve been travelling a lot lately and have attended a number of conferences at which the latest range of buzzwords are clearly being utilized by a new crop of startups. At the same time I’ve been railing against excessive use of acronyms that does nothing to make life easier for

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02/12/2011 Posted in Business 2 Comments

Cloudology–All That is Bad About IT

By Ben Kepes

I haven’t got a lifetime’s experience in IT. Rather than an impediment in my career however, I’ve found that having come from a varied background has given me a degree of perspective that perhaps some of my lifers don’t enjoy. Case in point – this Cloudology diagram that Simon Wardley

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11/10/2011 Posted in Content Delivery Network Leave a comment

Professional-Level Blog Hosting, On a Tight Budget

By Ben Kepes
A few months ago, finally sufficiently sick of the abysmal customer service and reliability delivered by my ISP, I decided to move the hosting of my blog to another provider. I reached out on Twitter and a buddy of mine (thanks Robot) pointed me in the direction of ZippyKid. Now ZippyKid is a grea
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04/10/2011 Posted in Business 2 Comments

On Larry, and Marc, and All Publicity being Good Publicity

By Ben Kepes

So I’ve been mentioning it on Twitter all afternoon, after being one of the first to pick up on the announcement from Marc Benioff that Oracle had reneged on its offer for a keynote position at Oracle’s OpenWorld event in San Francisco this week. Ever the showman, Benioff turned it

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22/09/2011 Posted in Business 3 Comments

Salesforce Acquires Assistly… Anyone Else See a Disconnect?

By Ben Kepes

News that salesforce has acquired service desk vendor Assistly in a move that many of us had an inkling about well before DreamForce – it seems that dotting the I’s and crossing the t’s of the deal saw it closing after the event. Assistly is a young company that is

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23/08/2011 Posted in Business 1 Comment

PipeJump from Future Simple–Another Small Biz CRM

By Ben Kepes

Small businesses, formerly unable to enjoy the real benefits that CRM offers, are seemingly now spoilt for choice – there seem to be dozens of companies offering lightweight CRM specifically for SMBs – offerings from Zoho, CapsuleCRM are but a few of the multitude of offerings that exist. Today it’s

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01/08/2011 Posted in Business Leave a comment

The Flipside of a Platform–Twitter Kills Topify

By Ben Kepes

For a year or so now I’ve been using an awesome add-on service to Twitter called Topify. Topify is an Israeli company that makes what is essentially a very simple product – by changing the contact address of a twitter user to one provided by Topify, the standard notification emails

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03/07/2011 Posted in Business 10 Comments

Contention != Trolling

By Ben Kepes

I’ve been blogging now for around five years. In that time I’ve published about 2500 posts and gathered 4000 or so comments. Prior to blogging I wrote freelance for magazines and the odd newspaper. I’ve also sent out around 26000 missives on Twitter in the past few years – so

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03/05/2011 Posted in Business 2 Comments

vCita–Helping Freelancers

By Ben Kepes

Part of the new economy seems to involve a lot of people doing freelance work, often remotely and generally on a case-by-case basis. I know I fall into that class and it seems that a huge number of the people I converse with on Twitter are also. One of the

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The Author

Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. More on Ben

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