An excellent post here with a slideshow by Philip Fierlinger, Xero’s lead developer, detailing the interactive design process for Xero.

I especially liked that he cautioned against listening too much to user test groups (or testers for that matter).

Good work Philip!

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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