$7million – that’s how much Xtra will spend in an effort to appease the customers left high and dry in the recent burst bubble fiasco.
Nice of them to try but I can’t help but think that it might be a little too late – this incident might be the catalyst that makes people consider their choice of ISP. Still given all that Xtra are between a rock and a hard place and it’s good to see them at least try and appease people.
But why oh why did they not see this coming – methinks thee are some very highly paid consultants giving some very bad advice inside Telecom.
Tip – Listen to the people – thats what Web x.o enables!