Technology is one of the ways by which airlines, challenged by difficult operating environments, can differentiate what they do and keep their most loyal customers happy. The technological tools exist that mean that airlines can have a far deeper relationship with their customers and be more proactive when there is […]
Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.