- Unpolished UI
- Lack of support for some of the consumer devices like webcam, printer, etc.
- More importantly, lack of availability of a good office suite comparable to Microsoft Office. Well, Open Office did a decent job of filling the gap but not many were ok with it
First off, why Zoho and not, for instance, Google Docs. Both services offer great functionality and are very competitive but the ultimate decision came down to which suited our use case the most. What we wanted was for a user to double click on a document which would then seamlessly open ready for editing. From there the user would edit, read, and maybe even save it back to the local device. No fuss, no logging in, no other requirements, just open and get on with it. Similary, when a user launches the application on its own, we wanted the correct type of service to open ready for the user to concentrate on their document. The service that allowed us to do this was Zoho. Zoho allows the user to do all of this without ever registering or logging in. Of course you get online storage with Zoho if you do register, but if you choose not to you can still get a full featured experience.