I’ve just been alerted to the following video;

It looks compelling, and Phil Wainewright goes hyperbolic to the extreme when he says;

When it takes just a mouse click to open Gmail and have the message saved with the prospect record, it won’t take long before Gmail becomes the default email system for most Salesforce users

Yeah like maybe if SFDC was the one system that enterprise used, everyone within an organisation was always locked within a SFDC environment, and enterprise had faith in on-demand office productivity apps…

But it isn’t, they aren’t and it doesn’t.

Get real guys – SFDC/Google apps, at this point in time isn’t ground breaking.

However…… a very reputable source (who by the way has been using MS Outlook and MS Sharepoint within a Salesforce environment for well over a year already), tells me that Salesforce are spending huge amounts of money to seamlessly provide a Microsoft integration to the same (or better) extent that the SFDC/Google one does).

Now that would start to be game changing…. And would fit nicely into the software+services play that Redmond keeps waxing poetic about. It would fit nicely with where enterprise is currently at and it would dovetail with SFDC’s target and current market.

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

  • SF would have to be morons to NOT integrate with the incumbent provider of 90% of the worlds desktops (and by proxy email, shared calendaring and document creation)…

    Nice point, this DOES delivery S+S, just not quite how Balmer had in mind…

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