But it sucks, it really really really does.
The other day I installed the upgrade (and yes of course we had to pay for it) to Premier11.
The install went OK, no files were deleted, our customised forms worked etc etc.
First problem is that in a mixed XP/Vista network environment MYOB runs about as slow as is humanly possible to imagine. I contact MYOB and in their wisdom they told me that;
Please be aware that MYOB do not support set up or troubleshooting of networks related issue, but I have attached some information our product specialist has put together that may be of assistance
Bear in mind that this is a specifically engineered product that provides multi user functionality. What the feck did thy expect people would do with it? Run multiple virtual machines on one PC and open copies simultaneously on the same machine? Networking and multiuser capability may as well be the same thing when we’re talking about accounting software. The attached information that the “product specialist” sent was a developers guide to user access control for Microsoft Vista – which is going to help me exactly not at all to sort out the slow networking issues.
The time is ripe for change – the incumbents should be taken out the back and shot – Xero understand what SME’s need, broadband is not great but good enough and cloud based apps are an acceptable delivery method.
Please Xero, save us from the current mediocrity!