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Blog Archives

  • Nimble Launches 2.0–Unifying Team Contacts, Communications and Collaboration

    June 20, 2011

    Business
    crm, Customer relationship management, goldmine, jon ferrera, nimble, scrm
     

    Jon Ferrera, founder and CEO of Nimble, holds strong memories for me. You see it was Jon I was speaking to when the disastrous Christchurch earthquake struck on February 22nd this year – a story I’ve already recounted on…

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  • PBWorks Bets on a World Where CRM Meets the Actual Customers

    June 14, 2010

    Product reviews
    crm, PBworks, salesforce
     

    PBWorks is launching a new version of their product today (see previous coverage of PBWorks here) that is aimed at solving the problem of traditional CRMs being siloed and closed to external customers. In the process they’ve invented yet another three letter acronym – Customer Relationship Collaboration or CRC. While I’m not enamored with the […]

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  • A New Learning Resource from LearningSource

    March 4, 2009

    IT, New business, New Zealand, SaaS, Strategy
    cmr, crm, learning source, lms, training provider
     

    After many months spent in super stealth mode, Another local SaaS product is coming out from under the covers. Training management system vendor LearningSource has gone public with their offering. Learning Source is a fully featured, end-to-end training management…

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  • CRM Webinar

    October 17, 2008

    Business, Efficiency, IT, SaaS
    crm, webinar, Zoho
     

    CRM is a really valuable tool that only now has become available to those on the smaller end of the business spectrum. Zoho is hosting a free webinar on “CRM Best Practices” in a few days. Most of you…

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  • Joblogs launches!

    September 6, 2008

    Business, Efficiency, IT, SaaS, Web x.0
    crm, joblogs
     

    I met this morning with Steve from Joblogs – a startup out of Canada which launched their offering today. Joblogs is most readily described as CRM, relationship and management lite. It serves up a nice, intuitive and quick workspace…

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  • Zoho creating a Salesforce doppelganger… or more…

    April 17, 2008

    Governance, IT, SaaS, Strategy
    crm, salesforce, Zoho
     

    News this morning that Zoho CRM is launching an enterprise edition. I’ve always had a little bit of scepticism about enterprise editions – knowing what I know about enterprise it seems that the only different between SMB and enterprise…

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  • PHASE 2 – covering all bases…

    April 2, 2008

    Design, IT, SaaS, Strategy
    crm, Phase2, project management
     

    This morning I spoke with Hawaii based company PHASE 2 International. PHASE 2 is an interesting business that has several strings to their bow that span horizontal platforms as well as discrete vertical industry groups. They have a diverse…

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  • Zoho filling in the SME accounting space?

    March 30, 2008

    Collaboration, Design, IT, SaaS, Web x.0
    accounting, crm, SaaS, Zoho
     

    A few weeks ago I posted and said; Next move I’m picking [for Zoho] is a filling out of the space between the current small business offerings and People, the first larger business offering. That remark was particularly made…

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Papers

The Future of ERP – Moving at the Speed of Change

If we look back a generation, business tended to be static. While it is undeniable that innovation occurred, it tended to at a much slower pace. While Henry Ford’s manufacturing and distribution models certainly marked disruption for the horse and buggy industry, this was a change that took decades.

Channel Strategies for Success in the Cloud Age

Cloud Computing is perhaps one of the biggest shifts in the technology industry in a generation. Alongside the technology shifts involved in Cloud, there is also a significant change in the way technology will be supplied, implemented and delivered going forward. While this shift offers real benefits to consumers in terms of reduced costs and increased agility

About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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