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  • Zendesk Launches Voice for New Zealand Customers

    November 6, 2012

    Business
    Application programming interface, Customer, Customer support, google, Mikkel Svane, New Zealand, twilio, zendesk
     

    Exciting news for New Zealand customers of Zendesk (disclosure – in the past I’ve done a small amount of consulting for them) who, from today, will be able to join Zendesk customers in other counties in utilizing Zendesk Voice.…

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  • Zendesk Scores New Funding Round and Updated Interface

    September 12, 2012

    Business
    Assistly, Charles River, Facebook, Mikkel Svane, readwriteweb, Redpoint Ventures, San Francisco, zendesk
     

    I’ve been writing about helpdesk provider Zendesk now for going on five years. Their original employee, and now APAC head, Michael Hansen, likes to tell the story about their first blog coverage (a piece I wrote for ReadWriteWeb) corresponding…

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About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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