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  • Service Level Agreements as a Vendor Risk Mitigation Strategy

    October 16, 2013

    Business
    Business, cloud computing, Customer, Data loss, Patch (computing), Service level agreement, SLA, User (computing)
     

    The other day I came across a blog post from attorney Don Pepper about public cloud provider’s SLA’s and some unintended consequences they might create Pepper explained that it is becoming more common to see SLAs expanded to cover…

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  • ControlMyCloud Goes Beta

    December 14, 2011

    Business
    Amazon EC2, amazon web services, Business, cloud computing, cloudability, controlmycloud, sensiblecloud, Service level agreement
     

    One of the concerns that many people have when considering a move to the cloud is that of granular control. The last thing an organization wants is to open the flood gates to uncontrolled performance, cost or poor efficiency.…

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  • Data Center Complexity – and Clarity Around Outages

    November 28, 2011

    Business
    Application server, cloud, cloud computing, data center, Service level agreement, uptime
     

    Cloud outages get an inordinate amount of attention – it’s always interesting watching the tweet stream and feed reader after I hear the first inkling of a Cloud outage – all of a sudden my world is filled with…

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  • Servicemesh goes 7.3

    October 25, 2011

    Business
    cloud computing, Service level agreement, SLA
     

    ServiceMesh is today announcing the release of the latest version of its cloud governance and management offering. The new release, dubbed Agility Platform 7.3, looks to build out the SLA and reporting aspects of hybrid cloud management – two…

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  • Jamcracker and the Need for Brokers

    March 22, 2011

    Business
    Business, cloud computing, cloud connect, Jamcracker, Service level agreement, Telstra
     

    While in San Jose recently attending the Cloud Connect event, I took the opportunity to meet up with Jamcracker to get a briefing both on their solution and what they’re currently working on. Jamcracker is a 10 year old…

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About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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