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  • Salesfusion Brings Lead Scoring To Marketing Automation

    March 5, 2014

    Business
    Customer relationship management, Eran Gil, LoopFuse, Microsoft, Microsoft Dynamics CRM, Salesforce.com, Salesfusion, ServiceNow
     

    When I covered the acquisition of social media analysis vendor LoopFuse by Marketing Automation vendor Salesfusion, I suggested that the deal would see Salesfusion roll out a combined product that would enable it to deliver a broad marketing automation…

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  • High Flying Plutora Heralds the Recognition of DevOps

    September 30, 2013

    Business
    Business, Customer, DevOps, Impact assessment, Information technology operations, Netflix, Plutora, ServiceNow
     

    DevOps as a term is one of those IT labels that is spoken about by the cognoscenti, but largely ignored by the real people who matter, enterprise IT. However the ethos that underlies the DevOps term is something that…

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  • Thousand Eyes Launches Internet-Wide Performance Management Product

    June 19, 2013

    Business
    AppDynamics, evernote, ExtraHop, Lew Cirne, network, NewRelic, Performance management, ServiceNow, Software as a Service, twitter, zendesk
     

    We all now the drill. The rise of cloud application has meant that performance monitoring, formerly all about delivering metrics from one stack, has been blown apart and needs to become much more modular and distributed in nature. Companies…

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  • Acquisition News – Cloud Sherpas Broadens the Franchise and Moves Into ITSM

    January 16, 2013

    Business
    Appirio, CloudSherpas, google, Google apps, salesforce, Salesforce.com, ServiceNow, Sherpa
     

    I’ve been covering Cloud Sherpas since its inception – I’m particularly interested in this new breed of services brokerage that is proving successful despite deriving its revenue from a small sliver of a very small annual charge – this…

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    About Me

    Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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