$7million – that’s how much Xtra will spend in an effort to appease the customers left high and dry in the recent burst bubble fiasco.

Nice of them to try but I can’t help but think that it might be a little too late – this incident might be the catalyst that makes people consider their choice of ISP. Still given all that Xtra are between a rock and a hard place and it’s good to see them at least try and appease people.

But why oh why did they not see this coming – methinks thee are some very highly paid consultants giving some very bad advice inside Telecom.

Tip – Listen to the people – thats what Web x.o enables!

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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