IBM has acquired WebDialogs. An interesting move – IBM isn’t a traditional software enterprise – they’re a traditional enterprise but not a traditional enterprise one.
I’ve posted in the past going out on a limb saying that it’ll be very difficult for traditional software companies to become viable and sustainable SaaS providers. IBM is different being predominantly a hardware business (kind of).
So the question to be asked is;
- Can a trad IT, non software business deliver SaaS effectively
This situation isn’t a good test case as Webdialogs will be bundled with Lotus Notes so it’s not pure SaaS. But it is an interesting development in the world of SaaS.
Watch this space…..