• There are dollars in data (centres)

     

    Imagine a small country, isolated in the middle of a vast ocean. Imagine it covered in green grass and with lots of glaciers and fiords. Now add in a relatively small, yet well-educated population, good social cohesion, respected democratic…

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  • Disruption is a great time for innovation

     

    There’s a saying that I heard a lot over Covid lockdown all about not wasting a good crisis. It’s business talk and, like all good business talk, it runs the risk of seeming a little bit disrespectful or tone-deaf…

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  • Ignorance, isn’t it bliss?

     

    I was having a chat with someone the other day and we were bemoaning the fact that being aware of all the social and environmental issues facing the world can be a real downer. We both agreed that if…

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  • Modernising technology, it’s not binary. Even call center discussions…

     

    In my work as a professional board member, and in my travels as a jobbing technology analyst, I often come across organizations looking to leverage technology to drive better outcomes for customers. This “digitisation” angle, is an oft-mentioned ambition.…

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  • See, Chlöe, Boomers can do some good.

     

    You can blame Green MP and voice-of-the-millennials Chlöe Swarbrick for the fact that Baby Boomers, and (heaven forbid!) anyone older than them are often derided by younger generations. If you believe the existing narrative, that boomer down your street…

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  • When investing in your customers makes perfect business sense…

     

    Pithy quote are fun things, in that those who read them can obsess about their origins rather than cogitating on their substance. According to Google (and, thus, unquestionably accurate), the quote that “Those who cannot remember the past are condemned to…

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  • Thomas Edison, control freaks and letting go

     

    The other week my youngest progeny took part in a high school entrepreneurship programme. For some reason that may or may not have to do with genetics and nurture, both he and his brother have a business bent and…

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  • Doing good through Government procurement

     

    I have a helicopter-sized bee in my bonnet about Government procurement and how it relates to local suppliers. I also have a huge disclosure to make that said bee has its origins in the fact that my businesses, Cactus…

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  • Hugh Grant and Living Your Leadership Model

     

    It’s amazing what one can observe and learn in airports. Airports are, after all, a microcosm of society and it is in the often stressful situations that travel throws up that we see people as they really are. There’s…

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  • On wealth tax and pitchforks

     

    I’ve been talking to people quite a lot recently about equity and wealth distribution. As I write this, we are only a couple of days out from the election and the past week has been full of claim and…

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