• UBCO’s demise, amateur experts and the difficulty of making things.

     

    I was saddened to read last week about the demise of Bay of Plenty-based electric bike manufacturer UBCO. For several years, UBCO had valiantly tried to  commercialize its various models of electric utility vehicle. Over time, I bumped into…

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  • Insurance and the interminable wait

     

    The other day I had to avail myself of a corporate call centre. Said call centre has recently embarked on multiple rounds of automation which resulted in me being utterly unable to talk to a real human being and…

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  • Receiving with Humility

     

    A couple of weeks ago I headed off on a boys trip with a bunch of running mates to go and race the Kepler Ultramarathon. I’ll not dwell on the race itself – suffice it to say it was…

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  • Financial Investment but for the Long Term

     

    In recent months, I’ve been fortunate to engage with some of the brightest minds in finance—investment bankers, private equity specialists, and others deeply immersed in the world of capital. These conversations have ranged across various opportunities I’m involved in,…

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  • Cybersecurity in 2025: What Kiwi Businesses Should Keep an Eye On

     

    The other day, I was reviewing some risk registers from various boards. Exctiing, I know. Anyway, a pattern emerged: cybersecurity consistently ranked as one of the top perceived risks organisations. It’s a huge and increasingly urgent issue, yet it…

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  • IKEA and the Departure from Quality

     

    As I write this, I’m walking alongside a freeway in Las Vegas, trying to work off a decent-sized helping of Swedish meatballs. I’ve just visited Las Vegas’s IKEA superstore. Why, you might ask, am I in Las Vegas? Why…

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  • Of Jaguars and Cactus: The Curious Case of Rebrands Gone Awry

     

    I’m not a petrolhead but I do kind of like the old-school Jaguars. Cars built for a time when unashamed masculinity wasn’t a thoughtcrime. Ahhh those heady days. Anyway, I’ve been thinking about Jaguar lately since it was in…

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  • The Little Kiwi Battler That (Was) Taking on a Giant

     

    New Zealand loves a battler. Two good sporting examples are Peter Blake taking on Dennis Connor or our cricketers taking on a cheat from across the Tasman. We’re less excitable about corporate David versus Goliath stories, but that might…

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  • Credit Cards, Culture and Conduct.

     

    I am on the board of an insurance organization. In practical terms, this means that, like all my fellow board members, I spend an inordinate amount of time ensuring that our culture and conduct are always fair to customers—or,…

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  • A Plaintive Wail about Black Friday

     

    The other day, I was heading out for one of my daily runs. As I was getting changed into my running gear, I realized that I had inadvertently brought two socks for the same foot. Now, for those who…

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