I’ve just been trying to migrate to my new laptop which came with MS Vista business. At the same time I’ve bee reading Cooper’s book “The inmates are running the asylum” which talks about interface design in software engineering.
If only Microsoft had listened…..
So I started up the Vista lapop and it sure looked nice – floating windows, 3d wizzy things and lots of cool features. I then decided that I needed to actually get some work done so I plugged it into the wired LAN at work. This is an experience that was always easy under XP – just plug it in and start using it. Not so with Vista – I plugged it in… and nothing. After lots of playing around (and remember that I’m resonably tech savvy), I got file sharing going but still no printing (and it sounds like printing to a shared USB printer in an XP/Vista environment just doesn’t work).
It shouldn’t be like this – computer users (as opposed to IT geeks) don’t want to (or at least shouldn’t have to) know about TCP/IP, DHCP, Drivers etc etc. Computers and networks should be truly plug and play.
It’s where Apple always prided itself on being, a space where user design was an integral part of what they were about.
Microsoft should think about why users are migrating en masse to shared software services that live “in the cloud”, they work better and have less of a requirement that the users be a sysadmin. Meanwhile I’ll continue to struggle – I haven’t got much that is actually core business operations done in th past few days which depresses me somewhat – these plastic boxes should be tools and productivity drivers, not stress inducing behemoths.
Maybe I should have bought an Apple? Would that have been any easier (it’s a decade or so since I had a close working relationship with anything Apple – I’m a little out of the loop).