• What do SMEs need from CRM…

     

    I’ve been thinking abut CRM and how it relates to SMEs. The way I see it Salesforce is primarily a medium/large business offering – it’s good but it’s just too complex for smaller businesses. On the other hand, contact…

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  • Save the “Swiss” Army Knife

     

    News that the Swiss army is considering going to international tender for supply of the “Swiss” Army Knife. Sacrilege! Apparently tight new airline riles, as well as competition from the likes of Gerber and Leatherman is making life difficult…

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  • Online office productivity uptake…

     

    A couple of posts in the past day got me interested. Seems some research has been conducted which took 600 random PC users and asked them about their awareness and personal use of online office productivity offerings. The results…

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  • The long tail and marginal costs

     

    I see Xero has halved the cost of additional licences. That is for the second, third, fourth etc businesses that someone uses with Xero, the monthly subscription will be half that of the first. Herein lies some of the…

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  • Fuel for the accounting SaaS fire….

     

    Many people believe services such as Xero that rely on an on-demand delivery method for accounting are destined to failure – most naysayers give security of service and security of information as the reasons for their concerns. This news…

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  • ICT Outsourcing summit

     

    Just a bit of advance warning for those interested in an enterprise perspective on ICT outsourcing. March 26/27 2008 sees the ICT Outsourcing Summit take place at the Crowne Plaza in Auckland. My presentation on day two is titled…

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  • More on banking 2.0 (PLEASE READ BNZ!)

     

    So… I’m a customer of the BNZ, have been for 30 odd years now. I run about 8 different bank accounts through them as well as credit cards and seven figures worth of borrowing – I guess that makes…

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  • Another NZ success story….

     

    A few years ago, Campbell Gower, CEO of phil&teds, visited Cactus with some potential European distributors for our gear. Since then p&t has risen meteorically, they’re now selling in 2000 stores across dozens of countries, turning over a reported…

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  • Google Knol – tempting evil?

     

    For those still unaware, Google is introducing Knol, a tool that allows people to create articles about distinct subject areas and post them on specialised, Google hosted pages. The difference between Knol and Wikipedia is that while Wikipedia relies…

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  • LinkedIn fights back

     

    I’ve said for awhile that LinkedIn is as likely as any of the other incumbents to win the social netowrking war. The reason for this is that their more business orientated focus gives them the basis from which to…

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