Following on from my previous post where I told of Facebook warning me about apparently dodgy messages that I was alleged to have been posting on Facebook, I just received the following email;

Hi Ben,

We’ve investigated this further, and it seems that this warning was issued in error.  It has been removed from your account information.  We apologize for the mistake  and for any confusion it has caused.

Thanks for contacting Facebook,


Customer Support Representative


How many other people had these issued “in error” and why did it take multiple emails before it was resolved? Poor Facebook, very poor…

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.