If enterprise agility and innovation is the key to survival and success, then much of those outcomes will be driven by enterprise developers building solutions — be they internally facing ones or eternal customer-facing ones. In the quest to enable developers to build more quickly and efficiently, we have seen a huge growth in modular developer tools that offload a specific functional area thus allowing developers to focus on what really counts — coming up with creative solutions.
One functional area that has seen strong developer tool activity is the broader communications one. This is perhaps unsurprising since communications functionality — be it voice, video, SMS or whatever — is an integral tool on most applications. After all, Uber wouldn’t be Uber without the ability for riders to contact drivers.