Category Archives: Product reviews

13/07/2010 Posted in enterprise, Product reviews, SaaS 2 Comments

AffinityLive – PSA For Us All

By Ben Kepes

I posted recently about OpenAir, NetSuite’s PSA offering. Hot on the heels of that I talked with Geoff McQueen, founder of Hiive Systems an Australian vendor who is bringing its own PSA solution to market later this year. Geoff gave me a deep dive into their offering, AfifinityLive and despite

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23/06/2010 Posted in enterprise, Product reviews 1 Comment

Private Cloud Redux – Nimbula Bets on Today’s Reality

By Ben Kepes
A number of cloud commentators seem to get all pent up and in a state of agitated hand-wringing about private cloud. “But it’s not the true cloud” they say, having some sort of dogmatic view over what is, and isn’t cloud. In my mind – so long as it’s scalable and abstracts management awa
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22/06/2010 Posted in enterprise, Product reviews 4 Comments

Salesforce Chatter goes into GA. No Hiding Now Marc!

By Ben Kepes
Tweet I’ve always been partly in awe and partly dubious about the way Salesforce.com CEO Marc Benioff gives… “aspirational” product announcements. On one level, it’s great to get people thinking and envisioning a future, while on another vaporware is just that – unobtainable and frustra
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14/06/2010 Posted in Product reviews Leave a comment

PBWorks Bets on a World Where CRM Meets the Actual Customers

By Ben Kepes
Tweet PBWorks is launching a new version of their product today (see previous coverage of PBWorks here) that is aimed at solving the problem of traditional CRMs being siloed and closed to external customers. In the process they’ve invented yet another three letter acronym – Customer Relationship
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19/05/2010 Posted in Product reviews, Small business 1 Comment

Contextual Gadgets – ManyMoon Unlocks Google’s Value

By Ben Kepes
Since the Google Apps marketplace launched, I’ve been a little disappointed at the somewhat limited integrations that have been created by apps on the marketplace. While I’d love Google to have an even richer common set of data, there was little use made of the data that is currently provid
05/05/2010 Posted in Product reviews Leave a comment

Getting Office 2010 without Office 2010 From Central Desktop (Well Kind Of, and Conditions Apply)

By Ben Kepes
I had a briefing recently from CentralDesktop CEO Isaac Garcia who was super-excited about their new product offering, Central Desktop for Office. The product is built on top of technology licensed from OffiSync and, quite simply, it gives Microsoft Office users online collaboration and a “SharePo
29/04/2010 Posted in Product reviews Leave a comment

Adaptive Planning for Budgeting

By Ben Kepes
At the recent SuiteCloud conference (see disclosure) I met with AdaptivePlanning and had a look at their application. AdaptivePlanning was founded in 2003 by a CFO who had previously been involved with many large businesses. Having built a number of highly complex budgeting tools in spreadsheets
20/04/2010 Posted in Product reviews 1 Comment

Vindicia Builds a Tunnel to Relaxation

By Ben Kepes
PCI compliance is hard. Hard, expensive and time consuming. Third party subscription and billing vendors have attempted to remove as much of the burden of PCI compliance from their customers but one barrier remains – any business that wants to allow customers to enter their credit card details in
09/04/2010 Posted in enterprise, Product reviews Leave a comment

Financial Force gets Chatter(ing)

By Ben Kepes
Right about now, Jeremy Roche the CEO of SaaS Accounting vendor FinancialForce (more on them here) is on stage at CloudForce in New York telling the world about the integration they’ve made with Salesforce’s chatter functionality. I had an opportunity to speak with Roche a week or so ago under a
08/04/2010 Posted in Product reviews Leave a comment

And Who Said SaaS Wasn’t Customizable? – NetSuite Rewrites the Rules and Embraces Design Thinking in the process

By Ben Kepes
I spend a lot of time talking to organizations about moving to SaaS an often I hear their concerns around the apparent lack of flexibility that SaaS apps give them. In the broader context this argument speaks to the points raised by Dennis Howlett in his recent post about design thinking as it relat

The Author

Ben Kepes is an analyst, an entrepreneur, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergance of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users. More on Ben

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