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  • Service Level Agreements as a Vendor Risk Mitigation Strategy

    October 16, 2013

    Business
    Business, cloud computing, Customer, Data loss, Patch (computing), Service level agreement, SLA, User (computing)
     

    The other day I came across a blog post from attorney Don Pepper about public cloud provider’s SLA’s and some unintended consequences they might create Pepper explained that it is becoming more common to see SLAs expanded to cover…

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  • Servicemesh goes 7.3

    October 25, 2011

    Business
    cloud computing, Service level agreement, SLA
     

    ServiceMesh is today announcing the release of the latest version of its cloud governance and management offering. The new release, dubbed Agility Platform 7.3, looks to build out the SLA and reporting aspects of hybrid cloud management – two…

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About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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