• T Shirt Friday #39 – CloudSherpas

     

    Everyone knows that professional conference goers like myself attend events not to listen to presentations, not to network but to collect schwag. Over the past couple of years I’ve done fairly well collecting tech t-shirts and I decided to create a weekly series critiquing tech companies t-shirt offerings in the expectation that a company with a great t-shirt is a prime candidate to have a great product also. Click here to see the series.

    DSC05511

    If you’d like your t-shirt reviewed, flick me an email to arrange things. The judges decision is, of course, final and very little correspondence will be entered into (perhaps).

    I reviewed CloudSherpas tools for Google apps migrations recently. In highly a highly uncharacteristic move for me (or possibly just because I knew these shirts were black) I agreed to review the CloudSherpa t shirt without actually getting the schwag – gasp! quel horreur!

    Hot

    • I don’t wear black – luckily this T shirt is no more than some pixels on my screen
    • The print.. kind of a combination of Lucy in the Sky With Diamonds and Wonder Woman – either way it’s pretty cool
    • Reasonably subtle branding… reasonably

    Not

    • Dropping my schwag standards for this review – it ain’t no fun if you can’t actually touch it!

     

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  • It’s All About the Suite – NetSuite Enters the Box

     

    Today Box.net is at the NetSuite SuiteCloud conference (see disclosure re my attendance at SuiteCloud here) opening the box (bad pun intended) on their integration with NetSuite. It’s an integration that Box have built using NetSuite’s SuiteCloud development platform, and it allows NetSuite customers to access, manage, share, and collaborate on all their content online, within the NetSuite applications.

    Recently Brian Sommer posted a really interesting discussion on who will win the SaaS wars – Best of Breeds or Integrated Suite. He took the perspective that the Suites will win due to their inherent ability to work together out of the box. It’s a similar discussion to that which I’ve talked about previously regarding The Small Business Web versus the approach taken by Intuit’s partner Platform (but see disclosure) – basically the thinking goes that integrations are hard, no matter how well they’re facilitated – out of the box apps that work together and feel like a seamless suite are the route best taken. It’s a perspective I agree with – while it’s easy to have a purist’s discussion about potential with well APId applications, I always look at the reality on the ground for businesses – and suite are incredibly attractive at that end of the technical spectrum.

    Anyway, in terms of this particular integration, NetSuite customer using Box can:

    • Make relevant content – such as sales collateral, demo videos, invoices, contracts, and purchase orders – visible and accessible when viewing a customer record
    • Keep employees across departments in sync with what files have been shared with which customers by assigning Box folders to specific customer records. Users can also upload files directly into Box when viewing a customer record in NetSuite
    • Incorporate collaboration and workflow into NetSuite with the ability to create shared folders outside of a customer record and invite colleagues, partners, and contractors to review, update, and add their own files
    • Leverage Box’s integrated third-party services within NetSuite, including the ability to email or fax files, e-sign contracts, and edit documents online

    box-widget_dropdown_netsuite

    Box.net for NetSuite will be available on www.suiteapp.com before the end of the month as part of the Box Enterprise edition. Yet another value proposition that sees the suite providers justify their somewhat myopic perspective….

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  • Freemium – A Word of Caution

     

    I’ve been harkening back to the good old days recently – the days when real companies made real products for real customers who paid real cold hard cash for said products. Call me old-fashioned but I still see value…

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  • SuiteCloud 2010 Here I Come

     

    This week sees me stateside for a whirlwind four day trip. I’m here to participate in SuiteCloud, NetSuite’s annual partner conference (disclosure – NetSuite covered my expenses in attending this event). I’m really looking forward to spending some facetime…

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  • Speed, Search and Aptimize

     

    I’ve written before about Aptimize, a company whose sole wish (beyond, I assume, making some money) is to see the web get faster. Well it seems Google just did them a big favor.

    A little while ago on the Google Webmaster Central Blog, Google announced that speed is now becoming one of the metrics they utilize in their search ranking algorithms. In justifying their move Google says:

    Speeding up websites is important — not just to site owners, but to all Internet users. Faster sites create happy users and we’ve seen in our internal studies that when a site responds slowly, visitors spend less time there. But faster sites don’t just improve user experience; recent data shows that improving site speed also reduces operating costs. Like us, our users place a lot of value in speed — that’s why we’ve decided to take site speed into account in our search rankings.

    Which is great for companies like Aptimize who help companies speed up their website – with this announcement I can imagine an entire new generation of services springing up – like the SEO services of today perhaps tomorrow will see a plethora of website speed improvement services on offer.

    Google themselves came in for some criticism in the comments to the post – many people complained that Friend Connect and Analytics slow websites significantly – either way this move will see people concentrate more on their site speed along with its usability.

    And, in the process, Aptimize might just make their secondary aim, the one about the money 😉

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  • Apple’s Getting All Orwellian On Us…

     

    The blogosphere is aghast with the latest salvo fired in the Apple vs the world war – this time it came in the form of an update to its iPhone Developer Program License Agreement that specifically bans the use of third-party compilers for creating apps that will run on the iPhone OS. Basically it looks like Adobe’s plans to create a workaround for Flash on the iPhone and iPad may have been stymied.

    The news got me all sentimental remembering a ground breaking moment from my teen years. Who remembers this from 1984?

    Hmmmm – anyone else feeling a little uneasy that Apple have, in an Orwellian twist, seemingly returned us to the days of Big Brother? It seems that the public also feel this latest step is one too far if a Facebook fan club and a bunch of replies to various post is any indication – feel the passion evident here!

    Anyway… back to the new terms and conditions. I was chatting about this with a friend who is involved with a company that makes a web application that utilizes Flash heavily. My comment to him was that it seems the writing is on the wall, what with the market share, and more importantly share of the hearts and minds, that Apple has, it seems that the war for Flash has been lost.

    His perspective was a little different, taking the line that Adobe seems to be in all this by saying that it’s a big web out there and no one company will succeed if it attempts to lock down users to one particular way of doing things. He also went on to suggest that Apple developers where experiencing something of a Stockholm Syndrome – and developing an empathy for their oppressor that is beyond all reality. personally I see it a little different – given the ridiculously large number of iPads that Apple sold in the first weekend post release, Apple developers realize that life under a dictator might not be pleasant, but if that dictator brings along with him potential revenue, sometimes what is “right” needs to be left to the side.

    As this person stated:

    The hassle Apple is introducing for everyone is everyone will need to write one app for iPhone app and one app for most other mobile devices.  Clearly, we, like thousands of other ISVs, would prefer to write once, run on any mobile device.  There are dozens of mobile app platform companies that have built a business on that value and produced tens of thousands of apps that will all now be in breach.  This is a big bummer for all of them and a sour move by Apple. This isn’t a attack on Flash it’s an attack on openness, innovation and freedom  – it’s the exact opposite of Google‘s open approach. 

    The question here isn’t one of whether Apple are being “evil”. Clearly in an effort to both maintain consistency (good) and capture the position of default appstore for mobile devices (not so good if you like “open”) they’re making moves that have only their best interests at heart. But what will be fascinating to watch play out are two different things:

    How deep does Stockholm Syndrome run?

    Fanboy or not, no one can seriously contend that the iPhone user experience is anything other than supreme. Using Apple devices is poetry (in a kind of a “You will only use three words per sentence each having no less than two syllables” controlled way) the question is will those who are hooked on the poetry be able to break out of the user experience spell and look at the bigger picture – if they do they’ll potentially realize that Apple is taking us to a place that isn’t good for anyone other than Apple and in that there is a risk. Put simply – will people in this case rebel against the control that Apple is asserting.

    Interestingly enough, looking at blog comments around the place, the majority of annoyed developers are complaining about not being able to use non-Adobe languages for the iPhone (Ruby on rails, soap, Unity, etc). While there are a number of upset Flash developers, the vast majority are just other coders that like their language and don’t want to write in C….  Just think what it means for small mobile application startups – someone with just one killer app that they wrote in their preferred language – the chances of securing funding at this point has just dropped steeply – who in their right mind would fund someone with Apple’s legal language that allows them to remove all their apps from the appstore whenever they choose. 

    Is the touch web really bigger than Apple?

    It’s important to remember that there were touch devices before the iPhone and seemingly every man and his dog has, or will have, a multitouch slate device in production in the coming months. In his formal response to the Apply move, Adobe’s CTO Kevin Lynch said that:

    multiscreen is growing beyond Apple’s devices. This year we will see a wide range of excellent smartphones, tablets, smartbooks, televisions and more coming to market and we are continuing to work with partners across this whole range to enable your content and applications to be viewed, interacted with and purchased

    If what Lynch says is right, Apple could well be making a strategic error here and designing themselves into a corner. In a world (for example) where both Apple customers are the only ones who can’t utilize particular webservices AND Apple only has a small share of the touch market – Apple would have to scramble fast to meet the market’s expectations.

    At the end of the day companies need to respond to market conditions today – it’s all very well being strategic but if a long term strategy risks short term viability there’s little use. Apple is the defacto industry standard for multi touch and, as such, any company tying it’s success to a multi touch world has no option but to play by Apple’ rules, no matter how bitter a bill they may be to swallow.

    Update: Robert  Scoble and I must be thinking alike – we’re just a decade apart

     

     

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  • T Shirt Friday #38 – MaxiScale

     

    maxiEveryone knows that professional conference goers like myself attend events not to listen to presentations, not to network but to collect schwag. Over the past couple of years I’ve done fairly well collecting tech t-shirts and I decided to create a weekly series critiquing tech companies t-shirt offerings in the expectation that a company with a great t-shirt is a prime candidate to have a great product also. Click here to see the series.

    If you’d like your t-shirt reviewed, flick me an email to arrange things. The judges decision is, of course, final and very little correspondence will be entered into (perhaps).

    MaxiScale was one of the finalists in the recent Launchpad event held at the Cloud Connect conference in San Jose. You can check out the video pitch for their big data solution below:

    Trawling the expo on the last day, Krish and I had a chat to them and convinced them that a perfect go to market strategy was to give me a T shirt to review – well something like that anyway. So here ya go…

    Hot

    • I normally prefer white t shirts but this is a nice understated blue color
    • Made in the USA – the home of the free!
    • No scratchy internal label – this has a lovely printed inside badge
    • The logo.. well that’s my personal motto

    Not

    • Hmmm – despite being cool, the logo is quite… large
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  • Financial Force gets Chatter(ing)

     

    Right about now, Jeremy Roche the CEO of SaaS Accounting vendor FinancialForce (more on them here) is on stage at CloudForce in New York telling the world about the integration they’ve made with Salesforce’s chatter functionality. I had an opportunity to speak with Roche a week or so ago under a strict embargo about the integration – it seems FinancialForce were particularly worried that any leak of the announcement might jeopardize their chances to speak at the event. Apparently salesforce CEO Marc Benioff is getting close to Apple CEO Steve Jobs in terms of exerting control over every little thing. But anyway, I digress.

    Firstly a bit of an update on FinancialForce – they’ve now got customers in over 40 countries and are seeing something of a polarization among their users – with many utilizing the entire accounting functionality, but many larger customers using FinancialForce as a kind of accounting “middleware” – facilitating the integration between large enterprise systems such as SAP, and smaller divisional systems. In fact FinancialForce recently showcased their integration with SAP, allowing sales data from a business unit using FinancialForce to be populated through to the SAP ledgers – see the diagram below:

    coda

    According to their PR blurb, FinancialForce:

    want(s) to help finance reach the whole (or part) of sales which as we know is a pain in the real world when wrangling via email. We are giving them the ability to initiate and be part of conversations that they wouldn’t normally be included in until a problem occurs or questions need answering. We think there’s real value in this and that it creates a different sense of where finance sits in the organization that can drive longer term value. The collaborative finance function – bringing accountants from the back office into the heart of the business. Since everything in business comes back to a financial transaction, the opportunities both internally and externally are compelling

    What Financial Force is releasing is an integration of their core accounting product with Chatter and a continuation of the interaction between the front and back office functions of an organizations. This leverages the ability of Chatter to follow all types of objects, be they people, opportunities, cases, customers etc. FinancialForce is enabling their “Chatterbox” a rules builder for chatter that Roche pointed out a couple of use cases for:

    • A financial manager, concerned about cashflow, might create a rule that shows them progress relating to every opportunity about (for example) $50000 that will be closing in the current quarter
    • A service manager may create a rule that allows them to follow all service cases with no progress activity for a certain number of days

    Check out the video below which gives an example business scenario for chatter:

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    I’ve always been cautious about social tools that promise to revolutionize the enterprise – but I have to say that an integration between chatter and a third party force.com application really shows the promise these social tools can bring – dragging information kicking and screaming out of the app and to where a user needs it.

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  • And Who Said SaaS Wasn’t Customizable? – NetSuite Rewrites the Rules and Embraces Design Thinking in the process

     

    I spend a lot of time talking to organizations about moving to SaaS an often I hear their concerns around the apparent lack of flexibility that SaaS apps give them. In the broader context this argument speaks to the…

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  • VCs Coming Thick and Fast – Box the Latest to Benefit

     

    News releasing right now that Box.net (more on them here) has just secured a $15million C round. Led by Scale Venture Partners and with previous box investors Draper Fisher Jurvetson and US Venture Partners both taking a share of…

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