service « The Diversity Blog – SaaS, Cloud & Business Strategy

Cloud Financials on the Up and Up

August 1, 2013

Business

Business, Diversity Limited, intacct, netsuite, rod drury, SAP AG, service, Software as a Service, Xero, zach nelson

For a long time the traditional financial vendors dismissed the cloud upstarts as little more than amateur providers that caused no challenge to their own market share – in their mind “real” businesses would still use the rock solid…

Read more
Media Relations is an Ongoing Process. Sage Seems to Forget That.

May 10, 2010

marketing, Strategy

cloud computing, Duane Jackson, kashflow, Paul Walker, Phil Wainewright, sage, Sage Group, service

A year ago I wrote a post congratulating Sage on an increase in communications they’d had with me. As I said at the time: So I give Sage significant kudos for reaching out and contacting some of us, but…

Read more
Appirio Guest Post

April 27, 2010

Design

Appirio, Application programming interface, cloudcomputing, Facebook, iPad, Platform as a service, Quality policy, service

Over on the Appirio blog they’re running a series getting cloud perspectives from a bunch of different industry players. Appirio approached me with a bunch of questions to answer, I thought I’d repost those questions (and my answers) here.…

Read more
Freemium – A Word of Caution

April 14, 2010

Design

Bob Warfield, Business, Chief information officer, freemium, Freemium Summit, HelpStream, Lincoln Murphy, service

I’ve been harkening back to the good old days recently – the days when real companies made real products for real customers who paid real cold hard cash for said products. Call me old-fashioned but I still see value…

Read more
SaaS, Accounting, Microsoft Money and Hyperbole.

November 30, 2009

Uncategorized

freshbooks, intuit, Intuit Partner Platform, kashflow, Microsoft, sage, service, Web application

Over on Accounting Web, a right royal stoush was started when Aqilla’s Hugh Scantlebury wrote an op ed piece opining what the withdrawal of Microsoft’s Office Accounting product means and, more importantly, what is behind the move. For those…

Read more
Why Banking is Broken, A BNZ Rant (Part two)

September 14, 2009

Business, My businesses, New Zealand, Strategy

bnz, business banking, service, support

I posted last week about a banking situation that had me all hot under the collar. In an effort to continue naming and shaming (and hopefully drive improvements in the process), here is part two. This morning I received…

Read more

Blog Archives

Cloud Financials on the Up and Up

Media Relations is an Ongoing Process. Sage Seems to Forget That.

Appirio Guest Post

Freemium – A Word of Caution

SaaS, Accounting, Microsoft Money and Hyperbole.

Why Banking is Broken, A BNZ Rant (Part two)