CRM is a really valuable tool that only now has become available to those on the smaller end of the business spectrum.

Zoho is hosting a free webinar on “CRM Best Practices” in a few days. Most of you know that Zoho sponsors the other place I blog, you’ll also know that I’m not scared to criticise their products when I see fit. In any case talking about this webinar can hardly be deemed to be commercial given that Zoho are actually giving away attendees a three seat Zoho CRM licence – for life!

Anyway – details below – if you take part I’d be keen to hear your thoughts – good, bad or indifferent.

When: October 24, 2008 at 1.30 pm (10.30 PST)

Topic: Leveraging Web-based CRM to Improve Customer Interactions While Building Value for your Growing Business

In this interactive webinar, we will use Zoho’s award-winning online CRM application to demonstrate how easy and affordable it is to improve your sales and marketing activities simply by leveraging the power of the web and some great features in this product.

Zoho CRM benefits for Small Business include:

♦ Most affordable web-based CRM solution on the market, only $12/user/month

♦ Flexible and easy set-up makes it a breeze and cost effective to get started

♦ Track and manage sales. marketing, inventory and support gaining 360 degree view of your business

♦ Improves control and security of company information with built-in role based access to CRM data based on user privileges

♦ Gain customers with built-in mass e-mail and marketing campaign management to generate leads and track results

♦ Improve your business efficiency with a system that is designed to scale as your business grows.

Register now to  attend this free, interactive webinar to find out how Zoho CRM can benefit your Small Business.

Ben Kepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

  • Good blog. CRM software is a key aspect in small to medium sized businesses and can be a useful tool if contains the right features to help with marketing and lead generation. The fact of it being web-based is the best part!

  • I’ve just tried having a look at Zoho’s offerings. The response times of their website is too slow. I will probably not go back there. Steve.

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