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  • Zendesk Scores New Funding Round and Updated Interface

    September 12, 2012

    Business
    Assistly, Charles River, Facebook, Mikkel Svane, readwriteweb, Redpoint Ventures, San Francisco, zendesk
     

    I’ve been writing about helpdesk provider Zendesk now for going on five years. Their original employee, and now APAC head, Michael Hansen, likes to tell the story about their first blog coverage (a piece I wrote for ReadWriteWeb) corresponding…

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  • Apigee Ups the API Game–Big Time

    May 25, 2011

    Business
    Apigee, Application programming interface, Mashery, OAuth, readwriteweb, Sam Ramji
     

    A month or so ago I moderated an interesting roundtable on focus.com that looked at the API Economy. Along with panelists Sam Ramji from Apigee, Mike Maney from Alcatel-Lucent and Delyn Simons from Mashery, we talked a bunch about…

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  • Twitter, 140 Characters, or More?

    March 18, 2011

    Business
    readwriteweb, Richard MacManus, sms, TweetDeck, twitter
     

    Recently TweetDeck introduced support for Deck.ly, a feature that allows users to post messages longer than the 140 character twitter limit. The move was something of an experiment in monetization as the link to the expanded tweet takes users…

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  • Building successful online communities….

    April 28, 2008

    Design, IT, My businesses, New Zealand, Strategy
    geekzone, online communities, readwriteweb
     

    Astute readers will know, or have worked out, that I’m involved in a couple of projects that seek to build communities of interest. I really believe in the power of the network and the efficiency to be gained by…

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Papers

The Future of ERP – Moving at the Speed of Change

If we look back a generation, business tended to be static. While it is undeniable that innovation occurred, it tended to at a much slower pace. While Henry Ford’s manufacturing and distribution models certainly marked disruption for the horse and buggy industry, this was a change that took decades.

Channel Strategies for Success in the Cloud Age

Cloud Computing is perhaps one of the biggest shifts in the technology industry in a generation. Alongside the technology shifts involved in Cloud, there is also a significant change in the way technology will be supplied, implemented and delivered going forward. While this shift offers real benefits to consumers in terms of reduced costs and increased agility

About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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