Blog Archives

Zendesk Scores New Funding Round and Updated Interface

September 12, 2012

Business

Assistly, Charles River, Facebook, Mikkel Svane, readwriteweb, Redpoint Ventures, San Francisco, zendesk

I’ve been writing about helpdesk provider Zendesk now for going on five years. Their original employee, and now APAC head, Michael Hansen, likes to tell the story about their first blog coverage (a piece I wrote for ReadWriteWeb) corresponding…

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Apigee Ups the API Game–Big Time

May 25, 2011

Business

Apigee, Application programming interface, Mashery, OAuth, readwriteweb, Sam Ramji

A month or so ago I moderated an interesting roundtable on focus.com that looked at the API Economy. Along with panelists Sam Ramji from Apigee, Mike Maney from Alcatel-Lucent and Delyn Simons from Mashery, we talked a bunch about…

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Twitter, 140 Characters, or More?

March 18, 2011

Business

readwriteweb, Richard MacManus, sms, TweetDeck, twitter

Recently TweetDeck introduced support for Deck.ly, a feature that allows users to post messages longer than the 140 character twitter limit. The move was something of an experiment in monetization as the link to the expanded tweet takes users…

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Building successful online communities….

April 28, 2008

Design, IT, My businesses, New Zealand, Strategy

geekzone, online communities, readwriteweb

Astute readers will know, or have worked out, that I’m involved in a couple of projects that seek to build communities of interest. I really believe in the power of the network and the efficiency to be gained by…

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Blog Archives

Zendesk Scores New Funding Round and Updated Interface

Apigee Ups the API Game–Big Time

Twitter, 140 Characters, or More?

Building successful online communities….