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  • Beyond Subscription – Managing the Entire Customer Revenue Lifecycle

    September 19, 2013

    Business
    Avangate, marc benioff, netsuite, salesforce, Salesforce.com, San Francisco, Software as a Service, Tien Tzuo, zuora
     

    While in San Francisco recently I took the opportunity to chat with Zuora and Avangate – two companies with different views on the topic of helping their customers get money from their clients. Zuora is a subscription and billing…

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  • The Subscription Economy – Coming to a Legacy Business Near You

    June 24, 2013

    Business
    aria systems, Business, Chargify, Recurly, Subscription business model, Tien Tzuo, United Airlines, zuora
     

    I’ve spent a lot of time covering the subscription and billing space – vendors like Zuora, Aria Systems and Vindicia at the enterprise level, and SB vendors like Chargify and Recurly are all trying to provide modular solutions for…

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  • Zuora Partners With a Host of Mid Market Financial Vendors

    May 14, 2012

    Business
    FinancialForce.com, intacct, netsuite, Subscription business model, Tien Tzuo, vindicia, Workday, zuora
     

    In my extensive writing around the subscription billing space, I have often noted that it is a very polarized sector of our industry with a handful of well funded companies providing services for large organizations – Zuora, Vindicia and…

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  • Zuora and Citrix Announce Partnership

    May 7, 2012

    Business
    Billing, Salesforce.com, Software as a Service, Subscription business model, Tien Tzuo, zuora
     

      News today of yet another partnership for SaaS subscription and billing provider Zuora – this time they’re signing up Citrix as a customer with Zuora powering the subscription and billing parts of Citrix’ CloudPortal Services Manager. The deal…

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  • Zuora Picks Another Vertical–Saving Telcos

    April 6, 2011

    Business
    Macquarie Telecom, Salesforce.com, Service Cloud, ShoreTel, Subscription business model, Telstra, Tien Tzuo, zuora
     

    I’ve written previously about the masterful way in which Zuora reinvents it’s core product, repackaging it in new ways to sell to a different vertical industry. Previously Zuora had targeted media companies and cloud providers – this time it’s…

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  • Z-Force Goes 4.0

    December 2, 2010

    Business
    AppExchange, Force.Com, Salesforce.com, Tien Tzuo, zuora
     

    Next week sees me and 25000 of my closest friends (!) descend on San Francisco for DreamForce, the annual salesforce.com conference. It looks set to be an amazing event and, judging by the number of invitations to parties and…

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Papers

The Future of ERP – Moving at the Speed of Change

If we look back a generation, business tended to be static. While it is undeniable that innovation occurred, it tended to at a much slower pace. While Henry Ford’s manufacturing and distribution models certainly marked disruption for the horse and buggy industry, this was a change that took decades.

Channel Strategies for Success in the Cloud Age

Cloud Computing is perhaps one of the biggest shifts in the technology industry in a generation. Alongside the technology shifts involved in Cloud, there is also a significant change in the way technology will be supplied, implemented and delivered going forward. While this shift offers real benefits to consumers in terms of reduced costs and increased agility

About Me

Ben Kepes is a business leader, a technology evangelist, an entrepreneur, and a commentator. Ben covers the convergence of business and technology.

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